Privacy Policy — Safal Rishtey (Sakchi, Jamshedpur)

At Safal Rishtey, we respect your privacy and are committed to protecting the personal information you share with us at our Sakchi branch. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights.

1. Information We Collect

We collect information necessary to provide matchmaking and verification services, including:

• Personal details: name, age, gender, contact number, email, address, photos.
• Profile details: religion, caste, education, occupation, family background, partner preferences.
• Verification documents: ID or address proofs submitted for verification (when required).
• Usage data: interactions with our services or website (if you use our online platforms).

2. How We Use Your Information

• Create and manage your matrimonial profile and match suggestions.
• Facilitate communication between prospective matches (with your consent).
• Perform profile and identity verifications to improve trust and safety.
• Provide customer support and branch services.
• Improve and personalize our services and branch operations.

3. Information Sharing

We do not sell or rent personal information. We may share information only in the following limited cases:

• With potential matches or their families, only with your explicit consent.
• With trusted third-party service providers who assist us (under confidentiality agreements).
• When required by law, or to comply with lawful requests from public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. Access to client information is restricted to authorized staff who need it to perform their duties.

5. Your Rights

You have the right to access, correct, update, or request deletion of your personal information. You can withdraw consent for sharing your profile at any time. To exercise these rights, contact our branch using the details below.

6. Cookies & Online Tracking

If you visit our website, we may use cookies and similar technologies to improve your experience and analyze usage. You can manage cookie preferences via your browser settings.

7. Policy Updates

We may update this policy from time to time. The updated policy will be posted at our branch and on our official website with the revised effective date.